Frequently Asked Questions
Frequently asked questions
How do I place an order?
Add the items you want to your cart and checkout online, or reach us directly on WhatsApp (0803 3000 426) with the item name/code (e.g. “DH Item 0114”) and we’ll confirm availability and pricing with you.
How do I pay?
We currently accept payment by bank transfer. Once you place an order — online or via WhatsApp — we’ll send you our account details. Your order is confirmed and processed once payment is received.
Do you deliver nationwide?
Yes. We deliver across Nigeria. Delivery fees and timelines depend on your location — we’ll confirm the exact cost and delivery window with you before your order is dispatched.
How long does delivery take?
Lagos deliveries typically arrive faster than deliveries to other states. We’ll give you an estimated delivery window when we confirm your order, based on your location.
Can I pick up my order in-store instead?
Yes — you’re welcome to place your order and pick it up at our store: Season One Mall, Plot 11a Wole Ariyo Street, Off Admiralty Way, Lekki Phase 1, Lagos. We’re open 9:00am – 5:00pm.
What if I want to return or exchange an item?
We accept returns and exchanges within 3–7 days of delivery, provided the item is unused and in its original packaging. See our full Shipping & Return Policy for details.
How do I know an item is still in stock?
Product pages reflect current stock. If an item shows as available, it’s in stock. If you’re unsure, message us on WhatsApp before ordering.
Do you offer bulk or gifting orders?
Yes — for weddings, corporate gifting, or bulk home setups, message us on WhatsApp and we’ll put together a quote.
Visit Our Store
We're Open from 09:00AM to 5:00PM, Address: Season One Mall, Plot 11a Wole Ariyo Street, Off Adiralty Way, Lekki Phase1, Lagos
